Responsible Gaming
Gaming Should Be Entertainment
At Viva La Cup, we're committed to promoting responsible gaming practices. Online pokies and casino games should be enjoyed purely as entertainment, never as a way to earn money or solve financial problems. If you find yourself gambling to make money or recover losses, it may be time to seek help.
Age Verification
By accessing Viva La Cup, you confirm that you are at least 18 years of age or the legal gambling age in your jurisdiction (whichever is higher). We take age verification seriously and reserve the right to request proof of age at any time. Underage gambling is illegal and harmful.
Warning Signs of Problem Gambling
Do you recognise any of the following warning signs in your behaviour?
- Chasing losses by gambling with more money to recover what you've lost
- Hiding your gambling activities from family, friends or partners
- Spending more time and money on gambling than you intended
- Neglecting work, study, family or social commitments due to gambling
- Experiencing anxiety, stress or irritability when trying to reduce gambling
- Borrowing money to gamble or pay gambling debts
- Feeling a need to gamble with increasing amounts to achieve the same excitement
- Being unable to stick to self-imposed limits on time or money spent
- Experiencing mood swings or emotional distress related to gambling outcomes
If you've checked any of these boxes, support is available.
Self-Help Tools & Controls
Most responsible gaming platforms offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Cap the amount you're willing to lose over a given timeframe
- Reality Checks: Receive regular reminders of how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling platforms if you feel you're losing control
- Cool-Off Periods: Take a break from gaming for a set period (24 hours to several weeks)
- Account Closure: Request permanent closure of your account if you wish to stop gambling entirely
These tools are designed to help you gamble within your means and stay in control.
Support Organisations
If you're struggling with problem gambling, confidential support is available. Here are trusted resources:
Australia
- Gambling Help Online – Free, confidential counselling and support for all Australians
www.gamblinghelponline.org.au - Gamblers Anonymous Australia – Peer support and recovery programs available across Australia
United Kingdom
- GamCare – Free, confidential support for problem gambling
www.gamcare.org.uk - GamStop – National self-exclusion scheme for online gambling
www.gamstop.co.uk
Canada
- Responsible Gambling Council – Resources and support for problem gambling
www.responsiblegambling.org
United States
- National Council on Problem Gambling – Helpline: 1-800-522-4700
www.ncpgambling.org
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal centre for health education
Telephone: +49 228 99641-0
All services above offer confidential support and are free to contact.
If You Need Help, Please Reach Out
Problem gambling can affect anyone. If you believe you or someone you know is struggling with gambling, seeking help is a sign of strength, not weakness. The organisations listed above are trained to help and offer confidential support without judgment.
Don't face this alone. Contact one of the support services above today. Your wellbeing is important to us.